FAQs

Have a question? Take a look here where you will find everything from company and product information to storage tips and purchasing. Browse the questions below and then feel free to contact us if you still have questions!

General

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Question:
Do your products have a loyalty scheme?

Answer:
We have a loyalty card scheme of buy 6 get the 7th free through the vets. You can order the cards from the literature request form on this site.

Question:
Are there any products that shouldn’t be taken during lactation?

Answer:
YuMOVE, YuCALM and YuRELIEVE range. There are no know contradictions for any of the other products.

Question:
Are there any products that pregnant bitches should not take?

Answer:
Generally we do not recommend to use any of the products throughout pregnancy however please contact us if you would like some more information.

Question:
Do the products have to be given with food?

Answer:
No, the products are safe to administer on there own and often they will be taken as a treat. If oil or powder based however it is recommended to mix in with food to make it easier to administer.

Question:
Can your products be used with prescription – only medicines?

Answer:
All of our products are completely natural, therefore can be used in conjunction with most prescription-only medicines. For confirmation on a specific product please call your Veterinary Business Development Executive or the office on 01462 790886.

Question:
Can the products be used in conjunction with each other?

Answer:
Yes, they are all natural and can be used with any of the other products in the range.

Question:
Are the products all natural?

Answer:
Yes.

Joint Supplements

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Question:
Why is there more EFA in YuMOVE ADVANCE 360 Dog compared with YuMOVE ADVANCE 360 Cat?

Answer:
There isn’t - on a bodyweight basis it is almost the same A 10kg dog would have one tablet containing 220 mg GLM, 140 mg fish oil powder, 5 mg Vitamin E A 4–5kg cat would have one capsule containing 120 mg GLM, 60 mg fish oil powder, 2 mg Vitamin E

Question:
Why is the amount of Vitamin E increased by 1000% in YuMOVE ADVANCE 360 Dog and only 200% in YA360 Cat?

Answer:
The amount of Vitamin E is calculated by the amount of Omega-3 fatty acid in the product. More Omega-3 fatty acid means more Vitamin E.

Question:
When should I use YuMOVE?

Answer:
YuMOVE Dog should be given to senior dogs. YuMOVE Dog can be given to younger dogs if they are already showing signs of stiffness. Alternatively, YuMOVE can be given to dogs showing signs of old age, such as stiffness, slowing down or reluctance to jump up or down.

Question:
When should I use YuMOVE Young & Active Dog?

Answer:
YuMOVE Young & Active Dog can be given to your dog as soon as they are on solid food. If a dog breed that easily gets joint stiffness, the supplement can be given as a preventative. The supplement can also be given to help support the tendons and ligaments, as young dogs are more likely to strain themselves during exercise or due to fast growth during their first year. We normally recommend you give your dog YuMOVE Active Dog until they reach senior years.

Question:
When should I use YUMOVE ADVANCE 360 for Dogs?

Answer:
YUMOVE ADVANCE for Dogs is for dogs under veterinary supervision. They may have been on YUMOVE previously and, as the dog has got older, needs a higher strength supplement to support the dog’s joints.

Question:
What is YuMOVE?

Answer:
YuMOVE Dog is a triple action joint supplement developed to provide a more comprehensive solution to joint health. YuMOVE Dog combines veterinary strength Glucosamine HCl with ActivEase Green Lipped Mussel & Hyaluronic Acid to aid joint health and mobility.

Question:
What is YuMOVE Young & Active Dog?

Answer:
YuMOVE Young & Active Dog has been specifically developed for young dogs that get stiffness after exercise, dogs with injury, strain or growing. It has been formulated to support the dog’s young & active joints.

Question:
What is YuMOVE Working Dog?

Answer:
YuMOVE Working Dog is a joint supplement specifically for working dogs, which includes the components of standard YuMOVE but also includes Beta Glucans to help with digestive health.

Question:
What is YuMOVE Cat?

Answer:
YuMOVE Cat is a triple action joint support supplement for your cat. It comes in easy-to-administer sprinkle capsules to be added to your cat’s daily food.

Question:
What is YuMOVE ADVANCE 360 for Dogs?

Answer:
YuMOVE ADVANCE 360 for Dogs is an advanced formulation for dogs under veterinary supervision.

Question:
What is the difference between YuMOVE and YuMOVE ADVANCE 360 for Dogs?

Answer:
YuMOVE ADVANCE 360 for Dogs has more ActivEase Green Lipped Mussel and added purified fish oil to provide even higher levels of the unique Omega 3 essential fatty acids, helping the body’s own anti-inflammatory action. There is also more Hyaluronic Acid to aid synovial fluid function further and added N-acetyl-D-glucosamine, the building block of Chondroitin, to further support the glycosaminoglycan pathway. Lastly there is more Vitamin E to combat the effect of free radicals and naturally preserve the EFAs and natural antioxidants to help protect against oxidation to ensure the quality of the product is protected.

Question:
What is iMOVE?

Answer:
iMOVE is the human equivalent of YUMOVE, helping to support human joint function and mobility. This is also available from veterinary wholesalers.

Question:
What is ActivEase Green Lipped Mussel?

Answer:
Only Lintbells products include our unique ActivEase Green Lipped Mussel. It’s one of the key ingredients in the YUMOVE range, and is sourced from specially selected crystal clear bays in New Zealand. Because of the specific growing conditions and special processing, the active elements are at least 4 times stronger than standard varieties.

Question:
Is the increased level of EFAs in YuMOVE ADVANCE 360 likely to cause diarrhoea?

Answer:
No – there is a high active level of Omega-3, rather than a high level of oil. There were no problems reported with the increase in ActivEase GLM from YuMOVE Dog to YuMOVE ADVANCE 360.

Question:
If the dog is currently on YuMOVE but has itchy skin and needs YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog, can he use both?

Answer:
Yes. All of our products are completely natural, therefore can be used in conjunction with one another.

Question:
If dogs have loose stools on YuMOVE ADVANCE will they be ok to go onto YuMOVE ADVANCE 360?

Answer:
All ingredients  in the YuMOVE ADVANCE are also in the YuMOVE ADVANCE 360, if there is an intolerance to one of the ingredients in YuMOVE ADVANCE, then we would expect the loose stools to continue. It would be worth checking that there is nothing else in the diet causing a problem. Perhaps try stopping YuMOVE ADVANCE/360 for a few days to see if the stools return to normal or try YuDIGEST.

Question:
How should I administer any of the YuMOVE range?

Answer:
YuMOVE is in a tablet form – the number of tablets given is dependent on the pet’s weight. If the pet needs more than one tablet a day, you can always spread the number of tablets throughout the day. YuMOVE is incredibly palatable and your client's dog should take them as treats. Alternatively, you can crush the tablet. For cats, simply twist the capsule and sprinkle the contents on to the cat’s food.

Question:
How long will a dog/cat need to take YuMOVE before seeing the full effect?

Answer:
We would normally say between 4-6 weeks, sticking to the daily recommendations for the pet's weight. However it does vary depending on the dog and the individual case.

Question:
How has YuMOVE Cat been specifically formulated to help aid cats’ needs?

Answer:
YuMOVE Cat is phosphate free and Vitamin C free so can be used with special diets for kidney or urinary problems. It contains all the other active ingredients in YuMOVE to support the cat’s joints.

Question:
How has iMOVE been specifically formulated for humans?

Answer:
iMOVE is in a gelatin capsule form so is phosphate free and easy to take. We have also removed the liver flavouring which is in found in YuMOVE.

Question:
Can YuMOVE be used alongside steroids?

Answer:
Yes. All of our products are completely natural, therefore can be used in conjunction with steroids aimed at helping stiff joints if required.

Question:
Can we use YuMOVE ADVANCE 360 in dogs with a shellfish allergy?

Answer:
All YuMOVE contain shellfish and soy (although soy should be purified enough to not cause a reaction) Allergies to these elements are very uncommon in dogs and cats.

Question:
Can we confirm that the increased levels of EFAs are absorbed in YuMOVE ADVANCE 360?

Answer:
We would need a home office licence to blood test animals to confirm this in our product but there is a published study on the bioavailability of the EPA and DHA from the concentrated fish oil powder.

Question:
As we have more omega 3s in YuMOVE ADVANCE 360, what is the fat content/calories per tablet?

Answer:
We do not test for calories in the tablets but none of the ingredients are high in fat.

Question:
Are there any adverse effects using products from the YuMOVE range?

Answer:
All the products in the range are very safe to use and adverse reactions are very uncommon. However we would suggest using caution and seeking veterinary advice with the following: Sensitivities to shellfish, Sensitivities to Glucosamine, Cats on an iodine-restricted diet, Human patients with health issues should contact their doctor for advice as to whether iMOVE is suitable for them.

Skin & Coat Supplements

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Question:
When should I use YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog?

Answer:
YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog should be given to dogs to help manage itchy skin, support skin health and skin sensitivities. An EFA supplement can play an important role in managing skin and coat health by supporting the natural anti-inflammatory process and maintaining skin barrier function.

Question:
When should I use YuMEGA/YuDERM Dog?

Answer:
YuMEGA/YuDERM Dog should be given to dogs with excessive moulting and/or dry, flaky skin. YuMEGA/YuDERM Dog contains one of the richest sources of essential Omega 3 and 6 oils from natural plant sources, helping to develop a perfect coat.

Question:
When should I use YuMEGA Cat/YuDERM ADVANCE Itching Cat?

Answer:
YuMEGA Cat/YuDERM ADVANCE Itching Cat should be given to cats if they have dry, flaky skin, a dull coat or moult excessively. YuMEGA Cat/YuDERM ADVANCE Itching Cat will support a healthy skin and coat. YuDERM ADVANCE Itching Cat is specifically designed to reduce itchiness and sensitivities in cats.

Question:
When administering any YUMEGA/YuDERM product, how much should I give each day?

Answer:
The amount is dependent on the dog or cat’s weight. We would recommend for the first week or two to give ½ the recommended dose. If introduced too quickly, the dog or cat could get loose stools.

Question:
What is YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog?

Answer:
YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog is an essential fatty acid (EFA) supplement developed for dogs with itchy & sensitive skin. It includes a carefully selected blend of cold pressed Salmon, Starflower and Golden Flax oil.

Question:
What is YuMEGA/YuDERM Dog?

Answer:
YuMEGA/YuDERM Dog is a unique blend of natural Omega 3 and 6 oils from cold pressed Golden Flax and Starflower, providing the essential natural oils to maintain a healthy skin and coat.

Question:
What is YuMEGA Cat/YuDERM Itching Cat?

Answer:
YuMEGA Cat/YuDERM Itching Cat is a unique blend of Omega 3 and 6 oils from cold pressed Evening Primrose, Sunflower and fresh Norwegian Salmon, providing the essential natural oils to maintain a healthy skin and coat.

Question:
What can I do to help with hotspots if my dog’s itching is really bad?

Answer:
If the client's dog has sensitive skin we would recommend using YuMEGA Itchy Dog/YuDERM ADVANCE Itching Dog to help reduce itching. We would also recommend using the YuCARE Skin Cream topically. The YuCARE Skin Cream contains ionic silver which is antibacterial. This combination should help soothe the itch quickly.

Question:
How long will the dog/cat need to use YuMEGA/YuDERM products before seeing the full effect?

Answer:
We would normally say 4-6 weeks, sticking to the daily recommendations for the dog or cat's weight. It does vary depending on the pet and the individual case.

Question:
EPA, DHA, GLA – why do we choose these active ingredients?

Answer:
EPA and DHA are specific omega-3s derived from fish oil (in our case high grade salmon oil). GLA is an omega-6 derived from certain plants including Starflower (borage) and Evening Primrose Oil). All three have anti-inflammatory properties in the skin and can therefore help itchiness associated with sensitivities.

Question:
Can your products be used with prescription –only medicines?

Answer:
Yes. All of our products are completely natural, therefore can be used in conjunction with most prescription-only medicines. For confirmation on a specific product please call your Veterinary Business Development Executive or head office on 01462 790886.

Question:
Are there any adverse effects using products from the YuMEGA/YuDERM range?

Answer:
EFAs are well tolerated by most dogs but there are some that cannot cope with additional oils in their diet resulting in loose stools or diarrhoea. This can minimised by introducing the oils very gradually over 2 weeks. Immediate recurrence of diarrhoea would suggest oil supplements are unsuitable. Dogs with pancreatitis require a low-fat diet and so the YuMEGA/YuDERM ADVANCE range would not be recommended in these cases.

Digestive Supplements

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Question:
When should I use YuDIGEST Plus for Dogs?

Answer:
YuDIGEST PLUS for Dogs should be given to dogs with on-going digestive episodes. You give YuDIGEST PLUS for Dogs as soon as they are on solid food, to quickly support digestive health.

Question:
When should I use YuDIGEST Dog?

Answer:
YuDIGEST Dog is formulated specifically for dogs with a sensitive digestion. Once dogs have finished using YuDIGEST PLUS for Dogs, maintain their digestive health with YUDIGEST Dog on a daily basis. You can administer YuDIGEST Dog to dogs on solid food.

Question:
What is YuDIGEST PLUS for Dogs?

Answer:
YuDIGEST PLUS for Dogs has been developed for acute digestive episodes and on-going digestive sensitivities. It provides a veterinary strength prebiotic and beneficial probiotic complex, combined with Montmorillonite, Threonine and lignin-rich fibre to manage and support intestinal health.

Question:
What is YuDIGEST Dog?

Answer:
YuDIGEST Dog is a unique daily probiotic/prebiotic complex to support the natural balance of the dog’s digestive system, helping them cope with sensitive digestion.

Question:
What is the difference between YuDIGEST Dog and YuDIGEST Plus for Dogs?

Answer:
YUDIGEST PLUS for Dogs contains five times as many beneficial bacteria as YuDIGEST Dog to give an extra boost during a digestive episode. Threonine in YuDIGEST PLUS for Dogs helps to maintain the protective mucus layer in the gut which can be compromised and Montmorillonite helps to bind toxins and bad bacteria as well absorbing excess moisture. The additional insoluble fibre also helps to form solid stools.

Question:
If a puppy has loose stools, how old does the puppy need to be before using YuDIGEST Dog?

Answer:
As soon as the puppy is on solids he can take any of the Lintbells products, sticking to the recommendations for his weight.

Question:
How should I administer YuDIGEST Dog and YuDIGEST PLUS for Dogs?

Answer:
YuDIGEST Dog are tablets that can be added to the food, given as a treat or crushed up and sprinkled on to the food. YUDIGEST PLUS for Dogs is a powder that can be sprinkled on to the dog’s food or mixed with 10-15ml of warm tap water to form a paste. The paste can be fed directly into the dog’s mouth. Once mixed with water, the paste should be given to the dog immediately and not stored.

Question:
How much should the client give to their dog?

Answer:
The number of  tablets or sachets administered is dependent on the dog’s weight - there is a daily recommendation guide on each pack.

Question:
How can YUM Puppy help with the digestive health of a puppy?

Answer:
YUM Puppy contains Beta Glucans to help support the natural development of a healthy immune system in your puppy’s digestive system. We have also added Oligosaccharides, providing a feed source for the good bacteria in the puppy’s digestive system, helping to support healthy growth and development. We would recommend the client to give this during pregnancy and lactation. You can then keep adding it to the pups’  food daily until they are 1 year old.

Question:
Can YuDIGEST Dog or YuDIGEST PLUS for Dogs be given to cats?

Answer:
Yes. YuDIGEST Dog and YuDIGEST PLUS for Dogs can be given to cats with a sensitive digestion. We normally recommend an average 4-5 kg cat can have ½ a sachet or ½ a tablet added to the food daily.

Question:
Are there any adverse effects using YuDIGEST Dog?

Answer:
Soluble fibre (prebiotics) may be contraindicated in cases of small intestinal malabsorption or pancreatitis as it may block the absorption of certain nutrients. Veterinary guidance should be sought in these cases.

Calming Supplements

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Question:
When should I recommend YuCALM Dog?

Answer:
YuCalm Dog can be used for dogs who suffer with any sort of stress or anxiety. For example you could use it for short term cases (travelling/fireworks) or more long term issues (separation anxiety).

Question:
What happens if a dog has more than the recommended daily amount?

Answer:
Your dog may appear sleepier, though there should be no need for concern. However, always seek veterinary advice if you are concerned about your dog’s health or behaviour.

Question:
What age can YuCALM Dog be used from?

Answer:
There is no age limit, although proper training/socialisation is essential in younger dogs and puppies.

Question:
How long should you give YuCALM Dog to see the best results?

Answer:
The client should see results in a week but continue to use for 6 weeks to see full effect.

Question:
Do I need to give a loading amount when using YuCALM?

Answer:
No, only give the recommended amount.

Question:
Can I give YuCALM with other calming medication?

Answer:
YuCALM an be given with pheromones, but interactions with other calming products or medications have not been specifically studied. Check with your vet before using more than one calming product at the same time. Caution and veterinary monitoring is advised if the dog is taking other products that also affect GABA, serotonin or dopamine neurotransmitter systems as there may be some additive or synergistic effects. Monitor the response of the dog and adjust dosages, if required, to achieve the required effect. Double check the product does not contain any of the same ingredients, as you could end up giving more ingredient than the dog needs

Question:
Are there any health conditions where use of YuCALM is not advised?

Answer:
There are no known contraindications to use. However, if your dog has a pre-existing health condition consult with your veterinarian before starting YuCALM