See The Difference Guarantee
It’s really simple. Our supplement range is backed by our See The Difference Guarantee. If you try a supplement product for 6 weeks (42 days) and don’t see the difference, we’ll give your clients money back.
Why do we offer a money back guarantee?
YuMOVE began because we wanted to help animals look and feel their best. We work really hard to find the best ingredients, then develop the most effective supplement products.
Our supplement range is perfected through extensive trials, and we’re always looking to improve – the positive feedback of thousands of pet owners shows we’re on the right track. In fact, we’re so confident that our supplement products will work for your client's dog or cat that we offer a guarantee – see the difference within 6 weeks (42 days) or your money back.
Here’s how it works:
- Get your client to email us on hello@yumove.com or call on 01462 416866 to talk through what’s happening.
- We’ll make sure they've got the right supplement product for your pet, and double check they are OK with the feeding guidelines on the pack.
- Give it a fair try – though most supplement products show results in as little as 4 weeks, please allow 6 weeks (42 days).
- See results – or get their money back in full.
How to get your money back
Once they have tried a supplement product for at least 6 weeks (42 days), talked it through with us, and still haven’t seen a difference, we’re really sorry.
They will be asked to return the supplement products to us within 8 weeks of delivery by following our Returns procedure – with their proof of purchase and any unused supplements or the empty containers – and we’ll refund the purchase price of the product.